Starter
Included
Infrastructure & End-User Support
Workstation Monitoring and Maintenance
We provide proactive monitoring and maintenance for all managed workstations to ensure they remain secure, stable, and optimized for daily use. Regular updates, performance checks, and preventive care minimize disruptions and extend the lifespan of each device.
How It Works
How It Works
Our monitoring tools feed real-time alerts into our ticketing system whenever a workstation shows signs of trouble, such as hardware errors, system instability, or performance degradation. These alerts create service tickets automatically, allowing our technicians to investigate and resolve issues quickly. Scheduled maintenance cycles handle updates, optimizations, and reviews to keep every workstation performing at its best without interrupting your team's workflow.
What's Included
What's Included
- Proactive MonitoringWorkstations are continuously monitored for performance, health status, and availability. Alerts notify our team when potential issues arise so they can be resolved before impacting productivity.
- Patch and Update ManagementOperating system and application updates are applied on a scheduled basis to maintain performance, stability, and security.
- Performance OptimizationTemporary files, startup processes, and resource usage are reviewed periodically to keep devices running efficiently.
- Preventive MaintenanceRegular reviews of hardware health, event logs, and user reports identify and resolve issues early, reducing downtime.
- Asset DocumentationEach managed workstation is documented within our secure platform, maintaining a complete record of device details, warranty information, and service history.
Plan coverage
Which plans include this
Compare Starter, Security+, and Complete in the full matrix on the Service Catalog.
Security+
Included
Complete
Included
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