Starter
Included
IT Strategy & Innovation
Secure Documentation
We love documentation! It's the backbone of reliable IT operations. We maintain a secure, centralized documentation platform that stores every configuration, credential, device record, and software entitlement associated with your organization. This environment serves as your single source of truth for all IT information, ensuring that critical data is accurate, accessible, and protected at all times.
How It Works
How It Works
Our team documents every system, configuration, and process in a centralized platform shared between our technicians and your organization. Customers can request secure access at any time to view or download documentation using their own account. Access levels can be customized, ranging from read-only to collaborative editing, so your internal IT staff or leadership can participate in maintaining up-to-date, accurate records. Every action is tracked for full visibility and compliance.
What's Included
What's Included
- Centralized Access and OrganizationAll documentation related to your systems, assets, and processes is organized within one secure platform for clear visibility and efficient management.
- SOC 2 Type II ComplianceThe platform meets SOC 2 Type II standards, verifying audited controls for security, availability, confidentiality, and data integrity.
- Controlled Access and PermissionsRole-based permissions ensure only authorized users can view or modify information, with full access logging for accountability.
- Encrypted and Audited Data StorageAll data is encrypted in transit and at rest, with detailed audit trails tracking every view, edit, or update.
- 24/7 AvailabilityAuthorized users can securely access documentation at any time to support after-hours maintenance and emergency response.
Plan coverage
Which plans include this
Compare Starter, Security+, and Complete in the full matrix on the Service Catalog.
Security+
Included
Complete
Included
See how this fits your plan.
Open the full catalog matrix or run the pricing calculator for your headcount.