Starter
Not included
Infrastructure & End-User Support
Advanced Network Monitoring and Maintenance
We provide advanced network monitoring and maintenance to ensure your infrastructure operates efficiently, securely, and reliably. Think of it as having a live map of your entire network; always updated, always watching. Our team uses intelligent monitoring tools to track performance, detect issues early, and maintain optimal network health across your organization.
How It Works
How It Works
We integrate monitoring with your existing network hardware to create a dynamic view of your environment. Devices are automatically discovered, mapped, and tracked, giving our team full visibility into how everything connects and performs. When an issue arises, like a switch going offline or latency increasing, alerts flow directly into our ticketing system. Our technicians investigate immediately, determine the root cause, and take corrective action before your staff feels the impact. Continuous insight, quick response, and proactive care keep your network strong, stable, and ready for what's next.
What's Included
What's Included
- Deep Network VisibilityWe monitor switches, routers, firewalls, and wireless access points to track uptime, performance, and configuration changes in real time.
- Proactive Alerts and NotificationsAutomated alerts notify our team of potential problems such as connectivity loss or performance degradation, enabling rapid response before your staff is affected.
- Configuration Backups and Change TrackingNetwork configurations are backed up and versioned automatically as changes are made, allowing quick restoration or rollback when needed.
- Firmware and Update ManagementFirmware and software updates are reviewed, tested, and applied as needed to maintain security, compatibility, and stability.
- Network Performance AnalysisBandwidth usage, latency, and device health are analyzed to identify trends, optimize performance, and plan for future capacity.
Plan coverage
Which plans include this
Compare Starter, Security+, and Complete in the full matrix on the Service Catalog.
Security+
Not included
Complete
Included
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